Cancellation Policy
Cancellation Policy
ou must select “I accept” when making a reservation on our website; if you do not, your reservation will not be completed.This signifies your agreement to these terms. It is highly advised that you review the terms before agreeing.
Our Contract
Subject to these terms, RkDestinations (we/us) sells all rooms and extras to you if you are a consumer.
Rk Destinations and you enter into a contract when we provide you with a booking reference number for your accommodation and any extras . Until we give you a booking reference number, no reservation made with Rk Destinations will be legally enforceable. Any reservation may be canceled by management at any time.
Booking Modification
Modifications can be made free of charge up to 24 hours prior to check-in, which commences at 14:00 local time on the date of stay.
ALL modifications (exc. room upgrades) are treated as a cancellation and a new booking. All clauses of the Cancellation Policy are applicable. For date changes, we cannot guarantee the same rates will be available as at the time of booking.
Room upgrades will be provided on request where possible. Cancellation Policy does not apply here. Payable amount will be the difference between rate at the time of booking and rate of the upgraded room at time of modification.
GST
If you need a GST Invoice, please confirm the GST number for billing, at the time of check in. GST number once provided will not be changed after check in. Bloom will not be liable or indemnify any loss that you may incur, due to failure to intimate correct GST details.
Group Bookings
If you have any questions or complaints in relation to your booking or these terms please go to our website and click on the ‘contact us’ link and we will respond to you as quickly as we can, normally within 24 hours.
